“The customer service from the call takers, schedulers (thank you, Lisa!), to the pick up and delivery personnel is consistently a cut above in any service provider/customer-oriented industry in the Richmond area. My rugs look wonderful – the vibrant color is back and the fringe is pristine. There aren’t enough superlatives to adequately describe our experience with Hadeed-Mercer.” – Williamsburg, VA
We want the entire rug cleaning process to go as smooth as possible for our customers! Schedule a rug cleaning today!
“We had rug deliveries on 2 separate occasions. Both times it was pouring rain. The attitude of the delivery crews were unbelievably upbeat. The rugs were wrapped in such a manner that they could not get wet. Every aspect of my experience with Hadeed has been top notch from drop off to delivery. Every rug came back looking as fresh as the day they were bought.”
– Charlottesville, VA
Rainy days do not stop our service from being exceptional! We take all measures to ensure a successful pick up, cleaning, and delivery of your rug. Call us today!
“Excellent customer service from beginning to end. Our Persian rug had never been cleaned since it was passed down to us. It looks like a new rug, and the repair work completed will help it last for generations. We highly recommend Hadeed, and will use them again! Thanks for a pleasant experience and dependable, professional service!” – Quinton, VA
Recently obtained a family heirloom? You can trust Hadeed to treat your valuable hand-woven rugs with the care they deserve for their cleaning and repair!
“We recently had 2 Oriental rugs cleaned and pads replaced. One rug had several small spots or stains which were noticeable on the white background of the rug. After being cleaned, the rugs look absolutely amazing! No stains are visible and the fringe looks wonderful. Even though the rugs are 30 years old, they look brand new. I am very, very pleased with the results!” – Midlothian, VA
If your rugs need a thorough cleaning, contact us today for free delivery and pickup in your area!
“Hadeed picked our rugs up on time, as scheduled. We had 14 Persian/Silk/Wool rugs cleaned. We then decided to have Hadeed provide and cut custom pads for all of the rugs. One rug was repaired for a nominal charge. The rugs are BEAUTIFUL and the heavy padding makes a big difference! Even the fringe is spotless! We are very pleased and highly recommend them.” – Richmond, VA
From custom padding to repairs and cleaning your rugs, we do it all for our loyal customers! Call us today to schedule free pick up and delivery.
“Excellent work on cleaning my rug. It only took 2 days to get them back. The drivers were spectacular, even my dogs liked them. They also moved my furniture and put it back. Very nice!” – T.M in Williamsburg, VA
Our rug cleaning services are thorough and efficient. When we return the rugs to you, we want to make sure that you’re 100% satisfied! Call Hadeed-Mercer Carpet today!
“We have used Hadeed-Mercer for all of our Persian/Oriental rug cleanings and appraisals for a couple of years – and based on the professionalism of the staff and the prompt pick up and drop off of our rugs, we will continue to use them. We also recently trusted them with extensive repairs of older rugs – the work was fantastic. I can think of no better people to trust our family’s rugs to than Hadeed-Mercer.” – Charlotessville, VA
Trusting someone with the repairs of an older rug can be difficult, but we have a proven track record of providing high quality repairs and restoration services for our clients. Contact Hadeed-Mercer today with your Oriental rug cleaning and repair needs!
“Our rug had moth damage and needed new fringe. Since this was the first time using Hadeed-Mercer, we were afraid that the fringe work would be sub-par. However, when it was delivered back to us – you couldn’t even tell that it was sent in to be repaired! It truly looks woven in and like the original. No idea how they do it, but will be using them again for any future rug repair!”
– Richmond, VA
We put attention, care and detail into all of our rug repairs. If you need re-edging, replacing or adding new fringe or patching done, call us today!
