Monthly Archives: February 2018

A Service Delivery as Smooth as Our Rugs After a Cleaning

“The customer service from the call takers, schedulers (thank you, Lisa!), to the pick up and delivery personnel is consistently a cut above in any service provider/customer-oriented industry in the Richmond area. My rugs look wonderful – the vibrant color … Continue reading

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Rugs Returned Fresh as the Day They Were Bought

“We had rug deliveries on 2 separate occasions. Both times it was pouring rain. The attitude of the delivery crews were unbelievably upbeat. The rugs were wrapped in such a manner that they could not get wet. Every aspect of … Continue reading

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A First Cleaning for Persian Rug Heirloom in Quinton, VA

“Excellent customer service from beginning to end. Our Persian rug had never been cleaned since it was passed down to us. It looks like a new rug, and the repair work completed will help it last for generations. We highly … Continue reading

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Oriental Rugs Cleaned and Pads Replaced in Midlothian, VA

“We recently had 2 Oriental rugs cleaned and pads replaced. One rug had several small spots or stains which were noticeable on the white background of the rug. After being cleaned, the rugs look absolutely amazing! No stains are visible … Continue reading

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From Rug Repair to Cleaning, You Can Count on Hadeed

“Hadeed picked our rugs up on time, as scheduled. We had 14 Persian/Silk/Wool rugs cleaned. We then decided to have Hadeed provide and cut custom pads for all of the rugs. One rug was repaired for a nominal charge. The … Continue reading

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100% Satisfaction from Scheduling the Rug Cleaning to Rug Delivery

“Excellent work on cleaning my rug. It only took 2 days to get them back. The drivers were spectacular, even my dogs liked them. They also moved my furniture and put it back. Very nice!” – T.M in Williamsburg, VA … Continue reading

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We Can Handle the Repairs for your Old or New Rug!

“We have used Hadeed-Mercer for all of our Persian/Oriental rug cleanings and appraisals for a couple of years – and based on the professionalism of the staff and the prompt pick up and drop off of our rugs, we will … Continue reading

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Fringe Repair from Moth Damage in Richmond, VA

“Our rug had moth damage and needed new fringe. Since this was the first time using Hadeed-Mercer, we were afraid that the fringe work would be sub-par. However, when it was delivered back to us – you couldn’t even tell … Continue reading

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